REPUTATION MANAGEMENT

Improve your ratings. Drive more bookings.

Canary's award-winning digital guest journey platform lets hotels take charge of their reputations by boosting positive reviews and increasing guest satisfaction.

Trusted by 20,000+ Hotels in 100+ Countries

Reputation is revenue

Your hotel's reputation is your biggest asset. Boosting your rating by a single star on a five-point scale can increase revenue by 11% without sacrificing occupancy rate, according to Cornell School of Hotel Management. Canary helps you deliver 5-star guest experiences that drive revenue, all the way from booking to checkout.

Boost 5-star reviews by up to 350%.

Automatically increase 3rd-party reviews and boost your hotel’s online reputation on sites like TripAdvisor and Google.

Eliminate the wait

Studies show that just a five-minute wait causes guest satisfaction to drop by 50%. Canary reduces front desk lines with digital solutions like Mobile Check-In and Smart Checkout.

Connect with guests on their terms

Communicate in real-time with Guest Messaging and provide personalized, instant service guests love with AI-powered responses.

Delight guests with personalized offers

From room upgrades to exclusive amenities and add-ons, offer the right upsell at the right time and create unforgettable experiences that exceed expectations.

Free your staff for hospitality

Less paperwork, more people time. Let Canary handle the busywork.

Okay, But How Does Canary Actually Work?

Canary's user-friendly solutions not only improve guest satisfaction but also elevate staff morale by reducing time-consuming tasks and increasing productivity.

Mobile Check-In

Mobile Check-In

Offer guests a convenient and fast way to check-in, enhancing the guest experience right from the start.

Mobile Check-In

Streamline check-in >

Get rid of front-desk lines and admin tasks—with no app downloads required for guests.

Mobile Check-In

Communicate seamlessly >

Communicate with guests in real time with text messages. Save time with automated responses.

Mobile Check-In

Increase online reviews > 

Boost your reputation with more 4 and 5-star reviews on Tripadvisor & Google. Elevate your room rates and drive up bookings.

Mobile Check-In

Offer relevant upsells >

Intelligently upsell guests at various points during their stays. Increase revenue by 200%.

An All-In-One Solution To Improve Guest Satisfaction

Canary's Guest Journey Platform gives hoteliers the tools to raise revenue, enhance staff efficiency and maximize guest satisfaction. Mobile-friendly and PCI compliant. No need for new app downloads.

What Our Customers Have To Say

quotation mark
Canary has made a big impact at our property. I really appreciate the user-friendly tech tools they’ve provided us with to improve the guest experience, drive more good reviews and increase revenue.
Jason Reiplinger
Rushi Patel
General Manager, Clarion Pointe Greensboro Airport
quotation mark
We’ve seen our average star rating increase from 3.5 to 4.6 on Google since implementing Canary’s Checkout solution.
Jason Reiplinger
Sam Chesick
Assistant Director of Operations
quotation mark
Beyond the fact that Canary pays for itself 10x, and beyond the fact that the guest experience had an uptick of around 20% or more, it’s all painless.
Jason Reiplinger
Vaughn Davis
General Manager

Start Proactively Managing Your Hotel’s Reputation Today

Interested in learning more about how Canary can help you improve online reputation management? Book a demo with our team today.

Book a Demo

Ready to see Canary in action?

See why 25,000+ hoteliers voted Canary as the #1-rated Guest Engagement Platform.

Best Hotel Digital Tipping Award

FAQs

What is online reputation management, and how is it useful?

What are some tips for managing one's online reputation?

What are 5 mistakes while managing your online reputation?

What is the best tool for online reputation management?