What is Canary’s Digital Authorizations solution?

Canary’s Digital Authorizations solution is a PCI compliant hotel credit card authorization alternative to traditional paper and PDF credit card authorization forms. Digital Authorizations offers a mobile-friendly online tool that guests and hotel staff can use to quickly and easily process credit card transactions.

Why is Canary’s Digital Authorization solution important for hoteliers?

Unfortunately, many hotels today still use paper and PDF credit card authorization forms to take down guest information and process credit card transactions. Paper/PDF forms are no longer PCI compliant and represent some of the most frequent targets of bad actors looking to commit fraud against hotel properties. Canary’s PCI compliant Digital Authorizations solution for hotels replaces these forms with a secure online solution, which can reduce fraud and chargebacks by up to 90%.

How does Canary’s hotel credit card authorization solution work?

Digital Authorizations can be set up in mere minutes at any type of hotel property. Once deployed, front desk staff members can manage all guest credit card authorizations from an easy-to-use centralized dashboard. New authorization forms are sent to guests via a link that is included in an email and text message. All the guest needs to do is click on the link and fill out the mobile-friendly credit card authorization form that appears. All authorizations are then logged in the dashboard in a secure PCI compliant manner.

What are the key benefits of Canary’s Digital Authorizations solution?

There are a variety of benefits that come with switching from paper and PDF credit card authorizations forms to a secure digital alternative. 1. Improved data security: Paper and PDF credit card authorization forms need to be stored in a physically secure environment that can only be accessed by the appropriate hotel employees. However, these forms are frequently kept in a simple folder behind the front desk. Switching to a digital solution removes the need to keep track of physical paper forms. 2. Improved staff efficiency: Paper and PDF forms are inconvenient to send back and forth via email or fax. Canary’s Digital Authorizations solution enables a streamlined process that makes it easier than ever to get authorization forms filled out and returned quickly.3. PCI compliance: Canary’s solution is fully PCI level-1 compliant, unlike paper and PDF credit card authorization forms. 4. Reduced fraud & chargebacks: Canary’s solution reduces fraud and chargebacks at hotels by up to 90%.

Hotel Credit Card Authorizations Made Easy: PCI Compliant

Reduce chargebacks and fraud by up to 90%

Canary's Digital Authorizations solution proactively thwarts fraud and chargebacks and helps hoteliers win cases when they do occur.

Learn How

Canary makes credit card authorizations easy

Here’s how it works:

Unique Links per Guest

Send each guest a unique link that lets them enter their credit card information through a secure online form.

Automatic Notifications

Your team gets an email notification when an authorization request is complete.

Easily Track Authorizations

Canary’s web dashboard shows details of each authorization, making it a breeze to track credit card authorizations over time.

Canary’s Proprietary Fraud Detection

The Canary platform provides the highest levels of fraud detection and prevention through a combination of proprietary tools that are specifically designed to help hotels reduce chargebacks and financial liability.

Amount Verification

ID Verification

IP Flagging

Fraud Algorithm

What Our Customers Have To Say

The Canary solution is simple and powerful. The interface is clean and easy to use, and the folks at Canary took care of setup and training, which made implementation a breeze.”

Esteban Velez

VP of IT & Cyber SecurityThe Classic Hotels & Resorts

Since implementing Canary, we have not received a single chargeback case and it’s been more than a year since we signed on with the platform.”

Diane Wolfe

General manager
Days Inn by Wyndham Saskatoon

Almost overnight, we went from archaic paper authorizations forms with security issues to a modern solution we knew we could trust.”

Sheena Wahl

Front desk manager
Best Western Sunrise Inn & Suites

Mastering the Art of Fraud & Chargeback Defense

This free educational resource is for hotel owners, finance leaders, and general managers grappling with the upswing in chargebacks and fraud.

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Keep your guests’ credit card information secure

Most hotel operators don’t even realize that paper credit card forms violate PCI requirements, which are mandated by the credit card companies to keep customer information secure. Non-compliance penalties start at $5,000 and can be as high as $500,000. Canary’s secure digital solution handles PCI compliance for you, so you never have to worry about it again.

Make Your Guests Happy

With Canary, guests enter their credit card information online via a unique link that’s generated just for them. It’s intuitive and easy to use.

Ready To Use in 20 minutes or Less

Setting up Canary and training your staff to use Digital Authorizations takes 20 minutes at most. With real-time notifications and a detailed web dashboard, managing authorizations has never been faster or easier.