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The modern hotel guest cycle is more complex and demands more attention than in the past, but this is extremely good news. A more complex and holistic understanding of the hotel guest cycle creates many new opportunities for hoteliers to reach their target audiences, drive more revenue and improve satisfaction scores. 

For years, technology slowly crept into the lives of consumers and businesses around the world. The near universal adoption of smartphones led to consumers worldwide acclimatizing to the idea of engaging with businesses and organizations in a digital space. Then, the COVID-19 pandemic hit and really opened the throttle.

Cada hotel, según su ubicación, instalaciones y tipos de clientes, tendrá un conjunto algo distinto de problemas que pueden esperar recibir. En cualquier caso, hay algunos problemas comunes en todos los hoteles, independientemente de sus diferencias.

Guest expectations are changing, and today travelers want faster, smoother service than ever. That extends to their checkout as well. Here are some practical tips on how and why to streamline your hotel's checkout procedure and make it the perfect end to a great stay...

At Canary, we would like to mark this International Women’s Day by highlighting the amazing women on our team who provide incredible leadership and support within our organization every day of the year. Read more about some of the women at Canary and their stories.

Last week, we announced that we raised $15 million in Series A funding led by F-Prime Capital. This is a momentous achievement for the entire Canary team and we’re so very grateful to, and proud of the entire Canary team — the people we work with every day that made this possible.

The hotel check-in procedure is one of the most critical elements of any guest journey. This process is what sets the tone for a guest’s entire stay and can determine the difference between a positive and negative review. 

Front desk operations are crucial to the success of any hotel. Here are some tips from Canary's hospitality industry experts for streamlining and enhancing those operations.

Hotels and resort properties are especially prone to reap the benefits of web-based solutions, as they provide a direct way for guests to engage with the property throughout their journey without ever taking the obtrusive step of downloading a native app.

Canary Technologies is very excited to announce that our Digital Authorizations product took first place in this year’s Hotel Tech Report Awards in the Cyber Security & Fraud Prevention category.

Whether you're a limited service hotel, luxury property, or anything in between, there are often differences between your ideal guests and the ones you may actually end up booking. ‍In this post, we offer a comprehensive list of the most common types of hotel guests and how to appeal to each one.

En esta publicación, analizamos los diferentes tipos de habitaciones en los hoteles de 5 estrellas y cómo se pueden presentar a los huéspedes de una manera fácil de digerir.