Welcome to the Canary Blog

The Canary Blog is a comprehensive resource where hoteliers can learn about the latest trends in hotel technologies, revenue management, hotel operations and guest experience.

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Canary Blog
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17 ideas de mejora hotelera que todo hotelero debería tener en cuenta

Proponer ideas para mejorar el hotel es una parte importante para mantener y aumentar el éxito de su hotel. Sin embargo, cuando tienes poco tiempo, encontrar ideas no siempre es fácil. Y es por eso que el equipo de expertos del sector de Canary ha elaborado esta lista de útiles ideas de mejora hotelera para que las tengas en cuenta.

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15 Important Hotel Metrics & How to Improve Them

Hotel metrics, benchmarking, and KPIs are essential for the success of a hotel. After all, guesswork can only get you so far in a highly competitive environment. By tracking and evaluating these hotel metrics, you will understand things like how your hotel is performing, how your rates compare to your comp set, and how operating expenses impact revenue. Together, these data points help hoteliers make informed business decisions regarding their properties.

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Customer Service in the Hotel Industry: 9 Ways To Improve

Your hotel might have a fancy pool, a well-stocked bar, or an out-of-this-world spa, but you won’t get far without great customer service in the hotel industry. Here are nine ways to improve it at your property.

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The Hotel Concierge: What They Can Do for Your Hotel & Guests

A good hotel concierge is worth their weight in gold because they give your property the chance to go above and beyond for guests. This helps you increase guest loyalty, earn more good reviews, boost your reputation and drive revenue. 

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Four Things To Plan for in Your 2023 Hotel Budget

It’s budget season! And 2023 is turning out to be an especially difficult year to prepare a budget. In this post, we’ll go over four budget items that hotel industry experts strongly suggest every hotelier include in 2023. Each of these are intended to address some of the most important real-world issues that hotels face today. 

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13 Hotel KPIs To Keep an Eye on To Ensure Your Property’s Success

Understanding your current and past performance is key to ensuring your property’s long-term success. Measuring and tracking hotel KPIs is the most straightforward way to do that. 

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How To Create a Hotel Guest Policy That Works for You & Your Guests

While the hotel guest policy is a dry subject, it’s important, nonetheless. ‍The good thing is that doing it properly once means you don’t have to worry about it until you significantly change something about your services. 

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10 problemas, desafíos y soluciones comunes de los hoteles

Cada hotel, según su ubicación, instalaciones y tipos de clientes, tendrá un conjunto algo distinto de problemas que pueden esperar recibir. En cualquier caso, hay algunos problemas comunes en todos los hoteles, independientemente de sus diferencias.

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Front Desk Operations Tips for Hotel Staff Members

Front desk operations are crucial to the success of any hotel. Here are some tips from Canary's hospitality industry experts for streamlining and enhancing those operations.

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Tipos de habitaciones en hoteles de 5 estrellas

En esta publicación, analizamos los diferentes tipos de habitaciones en los hoteles de 5 estrellas y cómo se pueden presentar a los huéspedes de una manera fácil de digerir.

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