Bienvenido al blog de Canary

Failing to protect your hotel or business from fraud can lead to disastrous consequences, including losing loyal guests and revenue. In this blog posts, Canary's industry experts explain the most common types of fraud in the hotel industry — and how to avoid falling victim to them.

Upselling should be an integral part of your hotel’s revenue management efforts. However, there is a big difference between simply understanding the need for upselling and putting the right upselling techniques into practice for your hotel and guests. In this blog post, Canary's experts walk through everything you need to know about upselling in hotels.

Every hotelier wants to increase revenue, but it can be difficult to know where, or how, to get started. In this post, Canary's team provides 9 easy steps every hotelier can take to boost both bookings and revenue.

Hotel revenue management refers to a property’s pricing strategies to sell perishable inventory. It is based on the behavioral economic concept of “willingness to pay”, which is the maximum price a consumer is willing to pay for something. Improving your hotel revenue management through the use of the right tools will help your hotel stay competitive and improve performance continually. 

Proponer ideas para mejorar el hotel es una parte importante para mantener y aumentar el éxito de su hotel. Sin embargo, cuando tienes poco tiempo, encontrar ideas no siempre es fácil. Y es por eso que el equipo de expertos del sector de Canary ha elaborado esta lista de útiles ideas de mejora hotelera para que las tengas en cuenta.

Hotel metrics, benchmarking, and KPIs are essential for the success of a hotel. After all, guesswork can only get you so far in a highly competitive environment. By tracking and evaluating these hotel metrics, you will understand things like how your hotel is performing, how your rates compare to your comp set, and how operating expenses impact revenue. Together, these data points help hoteliers make informed business decisions regarding their properties.

Ofrecer una variedad de actividades en su hotel es una excelente manera de asegurarse de que sus huéspedes tengan una estancia agradable e inolvidable. Desde ofrecer juegos de mesa y cartas hasta alquilar bicicletas, hay muchas opciones entre las que elegir para que su hotel destaque del resto.

In this blog post, Canary's team examines exactly what is most important to hotel guests today and how hoteliers can meet these expectations head-on. 

Your hotel might have a fancy pool, a well-stocked bar, or an out-of-this-world spa, but you won’t get far without great customer service in the hotel industry. Here are nine ways to improve it at your property.

These guest experience ideas — collected from Canary's team of hospitality industry veterans — are guaranteed to enhance any hotel stay.

Over the past few years, Canary has been at the forefront of guest-facing technology solutions for hotels. Through it all, our mission at Canary has remained to help hoteliers deliver the best guest experience possible and stay competitive in the evolving lodging landscape. ‍To supercharge this mission, we recently raised $30 million in Series B funding.

Digital solutions can help your property optimize a host of basic hotel operations. This not only saves your team valuable time, it also opens the door to more personalized service, better reviews and increased revenue. And while it may feel like a bit much to implement them all at once, each of the tools mentioned here pays for itself in more than one way.