Create, track and automate work tasks—without leaving Canary
With Canary and Amadeus HotSOS integrated, staff can create and manage tasks in Canary, or let AI handle it. Automate ticket creation and escalation, save time and keep service running smoothly from check-in to check-out.
Benefits of Canary & Amadeus HotSOS Integration
- Create tasks automatically with AI: Canary AI turns guest messages into tickets staff can approve and push to HotSOS in one click.
- Let no guest request go unanswered: AI detects and responds to multiple requests in a single message so nothing slips through the cracks.
- No more switching between apps: Staff manage all guest chats and service requests directly in the Canary Dashboard.
- Communicate across departments in real time: Front desk and back-of-house stay in sync with live updates between Canary and HotSOS.
- Close the loop automatically: When HotSOS tasks are done, Canary AI replies to the guest, no manual follow-up needed.
