Welcome to the Canary Blog

This detailed tutorial explores how AI communication improves guest satisfaction, increases direct bookings and slashes third-party booking fees.

As guests research, your star rating plays an important role. This guide goes over how ratings are assigned and how to boost your hotel’s ranking.

Here are some helpful ideas to start your own hotel checklists. Each one can be customized to suit the specific needs of your property, but this is an ideal starting point.

Your hotel already collects a wealth of data. Information about who’s booking, your peak times and what’s driving revenue — but how do you use it? Learn how here.

It’s clear that hoteliers are already feeling the impacts of AI technology. But how best to implement, adjust and win with AI? We detail the strategies and tactics in this article.

Crisis management is about showing leadership, care and adaptability in the face of adversity. By preparing thoroughly, you can emerge stronger. Here's how.

Setting up a unified inbox for your staff — especially one powered by AI — takes guest messaging to the next level. Learn more in this insightful post.

Looking to optimize your hotel peak-season operations? Start with this handy guide covering staffing-management strategies, tech solutions and guest experience tricks of the trade.

Investing in a tech-forward guest experience is one of the most notable trends in hospitality. ‍Digitizing compendiums is a great way to showcase properties.

Budgeting and forecasting are vital parts of a hotelier’s role. This detailed guide boils down the major best practices.

Scoring repeat reservations can be extremely valuable. In fact, a 5% increase in customer retention can boost profits by up to 75%. Get tips on how here.

Investing in new technology should not force you to deal with a slew of software. That’s why selecting guest experience solutions that integrate with your tech stack is so important.